Patient testimonials

Dear Andrew
We really appreciate the enormous amount of support, advice and confidence you gave us during this difficult emotional time. We couldn't be happier with the result and perfect little scar you made all thanks to you expertise.
Mrs C.E.

Dear Mr Hextall
I would like to thank you and all your staff for the wonderful care you gave me during and after my surgery. I feel the operation has been a great success.
Mrs A.D.

Dear Mr Hextall
I just want to re-iterate my sincere thanks to you for your care when I had my Sacrocolpopexy at Harpenden. I have always found talking about such personal matters extremely difficult but your calm and professional manner made things so much easier, and for this I am more than grateful.
Mrs R.C.

Dear Mr Hextall
Thank you so much for all you did for us. Your help made such a difference to me and allowed me to enjoy becoming a Mum again.
Mrs A.C

Dear Mr Hextall
I would like to express my sincere thanks to you for your expertise, kindness and sensitivity throughout my consultations and subsequent operation earlier in the year. It was obviously a concerning time for me and my family but the reassurance from you and your anaesthetist was very much appreciated. I really did value your help and support.
Mrs Z.T.

Dear Andrew
Now that I am almost fully recovered from my operation I want to thank you, not only for your skill and professionalism, but also for all your kindness and concern.

From my first consultation I had complete confidence in you – as you know I had previously been very concerned about procedures others had suggested. This has totally been borne out by the results of the surgery. I feel if everything is back to normal and I can return to all my activities over the next few weeks – including running I hope!

So, once again – thank you very much. I could not have hoped for a better experience.
Mrs HG

Dear Mr Hextall
I wanted to say a big thank you for doing such a wonderful job on me. I am recovering amazingly well – I was driving after 10 days. Thank you for being so very kind to me – you have restored my faith in consultants after my bad experiences, and it was great the way you kept me updated and visited me so often to check on my progress, so I felt fully informed about what may or may not happen in the days after the op.

Just a quick look at a website re these type of operations, from the experience of other patients, confirms in my opinion that I was very lucky to have you do my op – and my friends have all been staggered to see how well I have been on discharge – and how quickly I am recovering. In fact, I actually felt as if I hadn't had an operation – never mind a fairly major one. I have had no infections, no tiredness and indeed feel rejuvenated! And I've managed to lose a bit more weight! So I am very happy.

I have written to the Chief Executive of the Trust, to express my feelings about your work, and that of the ward and theatre staff.

With very best wishes to you and your family for the future.
Mrs J.S.

Dear Mr Hextall
I would like to offer my heartfelt thanks for all that you did for me. You showed a lot of kindness and understanding in solving my problems and I am much more grateful than words can express.

I would also like to mention Nurse Colette and Nurse Julia at the clinic. They have been so kind and helpful, have made me feel comfortable, and have explained things to me very well.

Once again thank you very much.
Mrs N.C.

Dear Mr Hextall and Margaret
Thank you for taking such great care of me recently, for your professionalism, constant support, endless patience and at times much needed humour! I could not have been in better hands.
Mrs A.C.

Dear Mr Hextall
Thank you for going above and beyond for me over the last year. The care I have received from you and your team has been amazing and to say I appreciate it would be an understatement!
Mrs S.G.

Dear Mr Hextall
I write to thank you for your skill, kindness and understanding.

For your brilliant skill in enabling my bits to be relocated. For your kindness and understanding of the situation in which I found myself.

You listened to my questions with patience and answered each one. You allowed me to feel comfortable and know you were interested in helping me. You treated my personal bits with care and respect.

Would you please thank your secretary Karen for me, she was so kind and understanding and most helpful in every way.

I would ask if you would kindly, on my behalf, thank your team. I didn't realise there would be so many people waiting to help me. An extra big 'thank you' for your wonderful anaesthetist.
Mrs M.S.

Dear Mr Hextall and team
Thank you all very much for your excellent care and for being so cheerful, helpful and friendly. You all made my stay a very relaxed, comfortable and almost enjoyable experience! I couldn't have asked for better care.
Mrs VH

Dear Mr Hextall
I just wanted to thank you for the life changing operation you performed on me. I never thought my condition would improve but it has greatly. I think you are fantastic at what you do and I really appreciate your help. I honestly can't thank you enough.
Kind regards Miss ZP

Dear Mr Hextall
Just a little note to say thank you for everything you have done for me. I would also like to thank you for your kind, calm, reassuring and professional manner. I am absolutely delighted with the results of my procedures and wished I'd had them done years ago!
Kind regards Mrs D.E.

Dear Sir
I recently attended Spire Healthcare for a TVT procedure. Since having my two children in the past four years I had found that whenever I exerted my body physically during sport my bladder was leaking. As a professional horse rider this was both embarrassing and inhibiting my ability to compete as I was so conscious about the problem. It got worse after the birth of my second child and I found I was reluctant to ride very much at all. This was starting to affect my career as well as the personal aspect of my confidence in general.

Following a consultation with Mr Hextall at Spire Healthcare in Harpenden, it was recommended that I had a TVT procedure. Since the procedure in January I am delighted to report a so far 100% success rate. I am so much more confident in myself and I am back riding and competing regularly, also with success! I cannot recommend this procedure, or the clinic enough for essentially getting me back to normal. I am sure many women experience this embarrassing problem particularly after childbirth, and don't realise that anything can be done about it. Now I know differently and highly recommend it.
Mrs P.C.

Dear Mr Hextall
I would like to thank you for enabling me to join the "TVT Club" which has improved my life far more than I had hoped for. Naturally the prospect of having an operation was daunting and a little frightening but your dedicated, calm and caring manner, coupled with that of the supporting staff in your team, played no small part in my recovery.
Mrs D.F.

Dear Mr Hextall
You are a Star...... Thank you so much for my re-conditioned bladder- it feels like I have been given a new life.
Miss L.C.

Dear Mr Hextall
Thank you very much for changing my life. I am a new woman. I don't have to change two or three times a day, and I can now get through the night. So thank you again.
Mrs L.C.B.

Dear Mr Hextall
Just a little note to say a big thank you for looking after me so well. The operation has probably changed my life more than anything else in the last year. I went jogging for the first time in 20 years this evening – and you should see me doing star jumps in my aerobics class now! My only regret is not having done something sooner. I needed your calm reassurance to persuade me!
Mrs V.B.

Dear Mr Hextall
A brief note to thank you for all you did last week to help make my surgery and recovery as comfortable as possible. I was, as you know, quite an anxious patient. Your informative explanations and calm, unhurried approach really helped to reassure me at a worrying time.
Mrs F.C.

Dear Mr Hextall
May I take this opportunity to thank you for your outstanding care and professionalism that you have shown me since our first consultation. The procedures you performed have improved my lifestyle dramatically and have enabled me to do things that I would previously have put off in the past.
Mrs J.J.

Dear Mr Hextall
Just a little note to say THANK YOU! Hopefully now I can get back to my netball and enjoying sport again. Thank you for being a very nice person and someone that is easy to talk to.
Mrs S.S

Dear Mr Hextall
Just to say a great big thank you. Removing my endometriosis worked. I am 17 weeks pregnant and we weren't even trying. It is a miracle and I am so overjoyed. Keep up the good work. You do an amazing job and have certainly bought joy to my life. Thanks again.
Mrs M.B.

Dear Dr Hextall
I would like to thank you very much for everything you have done for me. I couldn't have been in better hands. I also want to thank you for your advice and reassurance – making it possible for me to have the operation in my summer holidays so it didn't affect my studies.
Miss N.S.

Dear Andrew
I would just like to say an enormous thank you from the bottom of my heart for your care and professional treatment. As you had thought, the removal of the fibroid has led to complete eradication of my symptoms overnight, and I cannot express to you, how you have helped me.
Mrs H.B.

Dear Mr Hextall
Thank you, thank you, thank you. I could keep on but I don't want you to get bored. I cannot thank you enough. I am a new woman. The operation turned out more successful than I ever could have hoped. It has changed my life. I have given all the incontinence pads to help the aged. I can now go out with confidence in the knowledge that I am not going to land up with wet knickers!
Mrs A.G.

Dear Andrew
I just wanted to thank you for looking after me so well during my recent hysterectomy. It was not an easy diagnosis to hear, but I really appreciated your clear explanations and the fact that I could ask you questions so easily. I always felt in control of the decisions being made and the timescales involved – and this played a very important part in accepting things. You were very kind throughout.
Miss L.S.

Dear Mr Hextall
I just wanted to say how thrilled I am with the result of your TVT procedure, it has made such a difference. I had no complications at all and it has completely cured my incontinence. No more pads after 15 years! It is incredible.
Mrs S.S.

Dear Mr Hextall
I just had to make this card for you,
Because you are now my hero,
You have made me as good as new.
No more embarrassing moments,
I can dress up and feel oh so good,
No words can express how grateful I am,
Because at times I just felt that I should be back in my pram.
So thank you again, you were so good on the day,
And you helped disperse my operation fears away.
And to wake up after and know, Yes, Yes! It worked,
Was the greatest thing ever.
From someone who feels they have been reborn!!
Mrs J.L.